Contact us
Do you have questions about a product, delivery or your order? You’ve come to the right place. Here you’ll find the right contact details for your enquiry.
Product information and orders
If you have questions about a product or your order, you are welcome to contact us at webshop@skansen.se. Please include your order number if your enquiry concerns an existing order. You may find answers to common questions about delivery, payment and returns in our Frequently Asked Questions.
Payment
For questions regarding payment, please contact Klarna.
The Skansen Store
Skansen's employees can be reached by email at: firstname.lastname@skansen.se
Press and collaborations
press@skansen.se
Press duty: 0708-499 200
Visiting address
Djurgårdsslätten 49
115 21 Stockholm
Postal address
Stiftelsen Skansen
Box 27807
SE-115 93 Stockholm
Sweden